“All good as per usual Kieran looked after me very well and a car was arranged as they wanted to keep mine overnight so 10 out 10.”
“Wonderful service as always from your whole team. Your company are the best service providers I deal with year in and year out. It is always a great experience dealing with your company – many companies providing a service could learn a lot from you.
Luke sold me the car. He is an amazing salesperson and nothing is ever too much. So to round it off I rate you all 10/10!!!!!”
“Would rate the service at Armstrongs in christchurch as excellent – 10 congrats you have an amazing team there”
“We have not previously used Armstrong Prestige for servicing but did so on the basis that our regular service provider (where car was purchased) was not able to respond immediately to my wife’s car indicating a malfunction warning light. As a result your service dept replaced 8 ignition coils at no cost (a long standing but unknown warranty issue).
So the net result is we shall now be using Armstrong Prestige”
“I was very impressed with the efforts of your technician Scott… I could tell that he had put quite a lot of thought into it, and I appreciate his patience and willingness to go the extra mile to make the customer happy.
I was also impressed with the lady in your Subaru sales section who showed my partner Marie and myself a couple of cars out the front. She had such a good “no pressure” manner and struck up an excellent rapport with us, and we enjoyed chatting to her.”
“I wanted to write you a note, to commend Leighton on his exceptional service when dealing with our Subaru. we dropped off the car for a dead battery, which turned into a much more complicated issue. Leighton dealt with it in such a helpful and pro-active manner, making it as quick and easy of a repair as possible. he was a pleasure to work with the entire length of this issue, with my car being at the dealer for well over a week. I just thought you should know that he provided us with superior service (above and beyond what i have experienced in California), and was a pleasure to talk.”
“I am very satisfied with the service I have received from your team. The Service Team is a great communicator, you know what you are up for and the care given to my car whilst being serviced is outstanding. You have no need to worry about quality of service, this team has tremendous capability. My car has never gone better since coming to Armstrong Prestige.”
“I would rate a 10, which is a huge improvement since my last visit – the new service woman in Palmerston North is amazing I think her name is spelt Tineke? She made my morning and was very good at explaining what was going to happen – the cost involved and what the next steps were throughout. She really went the extra mile and demonstrates true excellence in customer service.”
“I have already recommended you as at a motivational training course the other day the presenter tried to use getting a warrant as an example of something stressful so I promptly corrected her and said I don’t know what sort of car you drive or where you have been going but you must not be going to Armstrong!!!”